Claude directory
ChatGPT appsGrounded answers
Answers from your truth — with the source shown.
Trained answers first, then your pages and documents. When the answer isn’t there, SuperBot says so and offers a person instead of guessing.
New SuperBot is now in Claude and ChatGPT
Every customer gets an answer.
SuperBot learns your business, answers visitors in 35 languages, tracks orders, books meetings and captures leads — then hands off to your team with the whole conversation.
- No credit card
- 200 free conversations a month
- Unlimited teammates
northwind-outfitters.com
Chat Online · replies instantly
TODAY
Can I return a jacket I already opened?
Yes — unused items can be returned within 30 days in the original packaging. Want me to start the return?
Returns policy
2:11 PM · Just nowPowered by SuperBot
Installs natively on
Shopify
Wix
WordPress
WooCommerce
Webflow
Squarespace
Square
Adobe Commerce
One assistant, every job
Your front desk, always open.
Not a chatbot that only chats. SuperBot resolves the questions customers actually ask — and does the work behind them.
Every feature
Hello
Hola
Bonjour
Hallo
Ciao
Olá
こんにちは
안녕하세요
你好
Merhaba
Hej
Cześć
Привіт
नमस्ते
Xin chào
Hallo
Γεια
Ahoj
مرحبا
Sawasdee35 languages
Speaks your customer’s language.
Detects the language and replies in it — from the same approved answers.
Order tracking
“Where is my order?” — solved.
Live order status in chat for Shopify, Wix, WooCommerce, Adobe Commerce, Squarespace and Square.
Leads & CRM
Every visitor becomes a lead.
Capture contact details mid-conversation and send them to HubSpot, Salesforce, Pipedrive or Slack.
Bookings
Meetings, booked in chat.
Offer open times and confirm the booking without sending anyone to another page.
Shared inbox
Humans step in with full context.
Assign, prioritise and reply from one inbox — no customer repeats themselves.
Analytics
See what it solved — and what to teach it next.
Resolution, deflection, CSAT, knowledge gaps, leads and escalations, in one view.
By the numbers
Big on what matters. Zero on seat fees.
- languages the widget answers in, out of the box
- 35languages the widget answers in, out of the box
- free conversations every month, forever
- 200free conversations every month, forever
- teammates on every plan — no seat pricing
- ∞teammates on every plan — no seat pricing
- of code to install, or a native app for your platform
- 1 lineof code to install, or a native app for your platform
The real product
When it needs a human, your team has everything.
This is the actual SuperBot inbox, filled with sample conversations. AI replies, human replies, owners, priority and resolution live in one thread.
Tour the productapp.superbotapp.ai
REAL PRODUCT UIFrom setup to live
Live this afternoon. No developers.
Three steps, and you can try each one right here: import knowledge, restyle the widget, and pick where to publish.
Knowledge sources
- 24 pages from northwind-outfitters.com Ready
- Returns and exchanges policy Ready
- Shipping rates 2026 Ready
- 12 trained answers Ready
Try it: change the address and press Import. This is a demo; your account does the real import.
Try it — this one is real
The actual widget, running live.
Not a video and not a mockup: the production SuperBot widget with our own settings. Ask it anything, open the FAQ, or check an order.
- Streams answers as they are written
- Shows the source it used
- Copy, thumbs up or thumbs down on every reply
- One tap to reach a person
Inside your account
Train it. Measure it. Improve it.
The real Training and Analytics screens with representative data — every control you see is one you get after signing in.
TRAINING
Teach exact answers.
Add, organize, test, and improve the answers SuperBot should prioritize.
ANALYTICS
See every outcome.
Track resolution, deflection, knowledge gaps, CSAT, leads, and escalations.
New · Claude and ChatGPT
Run your support from the assistant you already use.
Ask Claude or ChatGPT what customers asked this week, what your AI missed, and what to teach it next.
How the connector worksHow did support go this week?
superbot · get_support_overviewHere is your last 7 days from SuperBot:
412conversations
78%resolved by AI
4.7CSAT (n=61)
What did my AI fail to answer?
superbot · list_unanswered_questionsThree questions came up that your AI had no answer for:
- “Do you ship to Norway?”9×
- “Can I change my order size?”6×
- “Is there a student discount?”4×
Sample data. Approved in the Claude directory and ChatGPT apps. Read-only by default; teaching a new answer needs your approval.
Trust and control
Built to hold customer conversations.
- Encrypted credentials
Integration credentials are encrypted before they are written to the database; the site and dashboard run over HTTPS.
- Isolated workspaces
Every query is scoped to your workspace at both the application and the data-query layer.
- Your data stays yours
We never train public models on your customer conversations.
- Role-based access
Owner, admin, agent, and viewer roles decide who can read conversations and change your knowledge.
Pricing
The whole product. From $0.
Every plan has every feature and unlimited teammates. Plans differ only by conversation volume — drag to find yours.
Full plan comparisonHow many conversations a month?
Free
Your fit$0/month
200 conversations / month
Free forever · no card
Start freeStarter
$25/month
2,000 conversations / month
Custom or hidden badge
Get StarterPro
$60/month
Unlimited conversations
No monthly meter
Get Pro- AI agent in 35 languages
- Shared inbox + human handoff
- Unlimited knowledge & websites
- CRM, booking & order tracking
- Analytics
- Unlimited teammates
Before you install
Straight answers.
Still wondering about something? Talk to a human — a real person reads every message.
How quickly can I launch?
Launch timing depends on your content and testing. The setup path is straightforward: add your knowledge, customize the widget, test it in your account, and install one script tag - or use the Shopify app, the Wix app, or the official WordPress.org plugin.
Is the Free plan the complete product?
Yes. Free includes the AI agent, 35 languages, unlimited knowledge sources, shared inbox, CRM, booking, order tracking, analytics, and unlimited team seats. It includes 200 conversations per month and a linked SuperBot badge.
How does SuperBot avoid inventing answers?
It prioritizes matched Training answers and grounded knowledge, shows citations when a source is used, and offers a human handoff when confidence is low.
What happens when someone asks for a person?
The conversation arrives in your shared inbox with the full transcript. A teammate can assign it, add tags or priority, and reply without asking the customer to repeat anything.
Which platforms does it work on?
Native apps for Shopify and Wix, the official WordPress.org plugin (WooCommerce included), a Webflow app, and Squarespace, Square and Adobe Commerce connections. Any other site works with one script tag.
Do I need a credit card?
No. The Free plan is free forever with no card. Paid plans start only when you choose one: Starter is $25 a month and Pro is $60 a month, or 20% less billed yearly.